Top 5 Things About Working at the Front Desk

By June 26, 2017 June 30th, 2017 General

Hello everyone! My name is Shannon Walter and, as some of you may know, I have worked as a front desk/customer service associate for awhile now at Happy Dogs! I have come to know and love all of our customers (on both two and four legs) and would love to share my favorite things about working at the desk! Here we go!

1. First and foremost, you get to interact with dogs on a daily basis!
I never in a million years imagined I would get paid to work with dogs but I cannot tell you how much I love it and each and every dog that I have the pleasure of meeting! Getting up to come to work is made that much easier knowing that I am walking into a place where your fur babies are constantly entertaining and loving on us!

2. The front desk knows all (or at least we try to!)
I have always been a very organized and detail oriented person, so getting paid to keep track of and schedule appointments, keep everything organized in the store and make sure everything is correct in the computer is my dream job! It may get overwhelming at times doing so many things at once, but I would not have it any other way!

3. I have gained a great knowledge of dog breeds and dog temperaments!
After working here for just about a year and a half, I am amazed at how much I have learned about dog breeds and the behaviors that accompany dogs! It has been a lot of fun expanding my knowledge about your four-legged family members!

4. I get a taste of everything that we do at Happy Dogs!
While most positions in our facility are specific to one service that we provide (daycare/boarding or grooming), the front desk gets to dip their toes in every service we offer! Through scheduling grooming appointments, daycare/boarding reservations, helping self wash and retail customers, and much more, this position has the pleasure of working on something new with every customer who walks through the door and every phone call that comes in! (Always something new an unexpected, much like this lawn mower riding dog, haha!)

5. Last but not least, our customers are the best!
While our daycare attendants love to brag that they get paid to “hang out with dogs all day”, the front desk associates have the privilege of getting to know both our human and fur baby customers! I can safely say that our customers at Happy Dogs are some of the sweetest people I have had the pleasure of helping, and I look forward to seeing our customers (and their dogs) every day! (Our customers make me just about as happy as head scratches make this pooch!)